This Privacy Policy was last updated on November 21st, 2021.
At DD Express we protect the privacy of users who visit our website. This Privacy Policy explains how we collect and use information for DD Express services, including the promotions, advertising services, informative emails, and any other offers we provide. By using any services provided by DD Express, Inc. (“DD Express”), you indicate that you agree to the collection and use of your information by DD Express as outlined in the Privacy Policy herein. Please note that in the event that a user provides information to us and then chooses not to use our services, the information they provided to us will still be handled as set forth in this Privacy Policy.
Why We Collect Information
First and foremost, DD Express collects information to improve the website and the services we provide and in order to present you with formation and services that may interest you. We also collect users' information to measure DD Express's success and performance. This includes but is not limited to broad information that informs us of how visitors navigate our website.
Personal identification information
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number.
Non-personal identification information
DD Express may collect non-personal identification information about users whenever they interact with our website. The non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our website, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance the user experience. The user’s web browser places and implements cookies on their computer for a record-keeping purpose and also sometimes to track non-personal information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, they should note that some parts of the Site may not function properly.
Personal Information You Provide
As stated previously, unless a user voluntarily provides personal information for a specific purpose, we do not collect personal information from them. DD Express never combines any personal information about a user of our site with any aggregate and general information we collect about that user, whether collected on our website or through our advertising services. If you choose to provide personal information when using our website or our services, DD Express will use your personal information to provide you with particular services or products that you have requested. If your personal information changes, you may update, delete or correct it via a request by way of email at the following address; [email protected]
Use and Protection of Personal Information
DD Express will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. DD Express reserves the right to disclose a user's personally identifiable information as required by law and when DD Express believes that disclosure is necessary in order to protect it's rights and/or comply with a court order, judicial proceeding, or legal processes served on our website. Our site and services are maintained in Canada. By using our website and / or service, you explicitly authorize the export of personal information to Canada and it's storage and use as specified in this policy herein.
Data Retention
All personally identifiable information that is collected from you is retained for a reasonable period of time after our relationship with you ends. This is true whether you only visited our website or have engaged us for our services, whether it was merely an engagement or we actually serviced you. In either case DD Express will retain any collected personally identifiable information for a period of two years following the conclusion of our relationship with you or any other user. This is also applicable in the event of a rejection of an offer of services and will be applicable from the date that you rejected said offer of services, or from the date that said offer of services lapsed.
Throughout the period of data retention described above and herein, all personally identifiable information will be retained by DD Express and stored securely in a manner consistent with the Privacy Policy herein.
At any time during said period of data retention, you may elect to have any personally identifiable information redacted and deleted from our databases by emailing [email protected]. In such an email, please include your full name, e-mail address, telephone number, mailing address, business name (if relevant), and website domain (if relevant) with “Please Remove Any Personally Identifiable Information” as the subject of the email. This will help us properly identify you and process your request. Please note that a reasonable and plausible period of time will be required to process said request after DD Express has received it.
Third Party Website Links
Our website sometimes provides links to third party websites, such as those of our business partners, affiliates and advertisers. We have neither control over nor access to their practices. Because DD Express does not control the information usage policies or operating and privacy practices of these third parties’ websites. For this reason we strongly advise our users to review these third party websites and their respective privacy policies to understand more about how they collect and use user's personal information.
Security Information
DD Express stores all data using industry-standard security devices, such as firewalls and encryption protocols, to prevent unauthorized access to our data. DD Express implements reasonable electronic, managerial and physical procedures. This, coupled with vigilantly developed security protocols to protect your information from misuse, loss, or unauthorized adjustments or alteration.
DD Express has put in place policies to restrict access to user's information by our employees. Our employees are diligently trained to safeguard user's information. Additionally, DD Express users external and internal resources to review the quality and applicability of our information security procedures.
Protection for Children
This website is not targeted towards anyone under the age of 18. DD Express does not knowingly collect personal information from anyone under this age. Should you have information about any data or information that has been collected from a minor, please contact us at the following email so that we can remove it from our systems: [email protected]
Changes to This Privacy Policy
DD Express's Privacy Policy may change periodically. If DD Express decides to change the Privacy Policy, we will post these changes to this privacy statement so users will be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. DD Express reserves the right to modify the privacy statement at any time, so we advise our users to review it frequently. A user's continued use of our website after such changes have been posted indicates their consent and acceptance of such changes.
Communication
Should you have any questions regarding the privacy policy of this website, please contact us at the following mailing address:
DD Express
2967 Dundas St. W. #155D
Toronto ON, M6P 1Z2,
Canada
Or at the following email address:[email protected]